Operations Unpacked: Beyond the Back Office - Amos Dadzie on Bridging Strategy and Execution
🎙️ Episode 2 of Operations Unpacked is a corker! 🎙️
From the moment Amos Dadzie joined the CISI Operations Forum earlier this year I knew I had to get him on the pod. Amos speaks about the operations profession with genuine passion and is incredibly generous with his expertise, honed whilst working for some of the biggest brands in investment management.
In this episode co-hosted with Alan Burr we covered:
🛠️ How Amos’ early career experiences taught him the importance of precision and resilience
🔍 Why transitioning between organisations requires curiosity alongside a willingness to learn
💪 How imposter syndrome can be overcome by self-belief and a strong support network
🌟 Amos’ current focus on building a legacy with lasting impact
⚙️ The need for operations teams to anticipate risks in order to drive change
🧠 Why ownership of mistakes fosters a culture of transparency and learning
🤝 How coaching and mentoring others builds empathy and leadership skills
🎓 The importance of education and Amos’ advice to exam candidates
⚖️ How Amos’ professional and personal life provide balance and mutual support
🌱 Why creating a positive team culture is essential to operational success
Amos also emphasised the proactive role of operations, why emotional intelligence is fundamental to good leadership, and the importance of continuous education - specifically the CISI Level 6 Diploma in Investment Operations, which I know from experience sets a very high bar!
🤝 We’ve got a whole host of brilliant episodes in the can including SDRs, Hybrid Working, and How to Be Second. Follow me to keep up!
❓Do you have any operational topics you'd like us to unpack? Send me a DM...
✨Creator credits✨
Presenters: Victoria Sena and Alan Burr
Guest: Amos Dadzie
Editor: Ollie Murphy
Platform: The Chartered Institute for Securities & Investment (The CISI)
🎧 Listen now: