Operations Unpacked: Hybrid Working - Perks, Pitfalls, and Paradigm Shifts

🎙️Episode 5 of Operations Unpacked is here, and it’s a Scottish Takeover!🎙️

For this episode Colin Anderson and I unpacked the evolving landscape of Hybrid Working with our special guests Shaid Moughal, Head of Client Assurance at Aberdeen and Andrew Welsh, Founder and CEO of Meraki Talent.

We covered a tonne of topics in under 50 minutes, including:
📈How expectations have shifted – both for employees and employers – with 90% of Meraki’s client base offering some form of hybrid arrangement
⚖️Who has control, and how the balance has shifted since the Covid pandemic
🌍 What role Geography plays in recruiting talent: London is now back to 93% attendance compared to pre-pandemic based on TFL tap-out data
🔧 How operational functions have adapted to hybrid working by navigating issues such as security and productivity
🚆 The impact of ScotRail’s fare changes on mobility between Edinburgh and Glasgow
🤝 How firms have built trust and alignment without face-to-face interaction
💯 The importance of line managers in ensuring inclusivity and engagement of their team members
🌱 Why firms have made adaptations for new joiners who spent their formative years studying from home during Covid
🤓 How the CISI can assist firms not just with qualifications, but with crucial personal skills
🍕 What it takes to reignite people’s desire to be in a room together without relying on pizza parties

This episode comes at a time when all four workplace generations hold work-life balance as their number one priority 🥇 Tune in to understand why fostering a positive culture around hybrid working is crucial to attracting and retaining top talent.

🎧 Listen now: Available on Apple, Amazon, Spotify, and CISI.TV. You'll find the links in the comments.
 
🤝 We’ve got a whole host of brilliant episodes in the pipeline including Agile Management, CASS, and a very special episode from the CISI Scotland Compliance & Operations Conference. Follow me to keep up!
 
❓Do you have any operational topics you'd like us to unpack? Send me a DM...
 
 ✨Creator credits✨
 Presenters: Victoria Sena and Colin Anderson
Guest: Shaid Moughal and Andrew Welsh
Editor: Ollie Murphy
Platform: The Chartered Institute for Securities & Investment (The CISI)

🎧 Listen now:

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Operations Unpacked: Tom Gell on the ISO27001 Standards